Important Notice: Gaming is a form of entertainment, not a source of income. If you feel your gaming is getting out of control, seek help immediately and consider temporarily suspending your account.

What Is Responsible Gaming and Why It Matters

Responsible gaming means managing your gaming activity in a way that does not negatively affect your daily life, health, family, or finances. Xbaije believes gaming should be an enjoyable experience, not a source of stress or problems.

Online gaming is growing in popularity across Bangladesh, and with that comes greater responsibility. Through Xbaije's responsible gaming policy, we ensure all users can stay within their own limits and access support whenever they need it.

Our goal is straightforward: Xbaije aims to create an environment where every player feels safe, stays in control of their gaming, and gets immediate support when something goes wrong.

Time Limit
Budget Control
Account Security
Taking a Break
Support Services
Age Verification

Recognizing the Signs of Problem Gaming

The first step to responsible gaming is knowing yourself. Xbaije wants you to stay aware of the signs below. If you notice any of them in yourself, it is important to take a break and seek help.

  • Chasing losses by repeatedly playing in an attempt to win back money — This mindset is known as "chasing losses" and is a clear warning sign of problem gaming.
  • Hiding your gaming activity from family or friends — If you feel the need to hide your gaming from others, something is likely wrong.
  • Exceeding your set budget — Be cautious the moment things start feeling like "just a little too much."
  • Spending long hours gaming at the expense of work, studies, or family time।
  • Taking out loans or draining savings to fund gaming।
  • Feeling restless, irritable, or anxious when not playing — This is a significant indicator of addiction.
  • Repeatedly trying to stop gaming but failing।

If you notice these signs, do not feel ashamed. Seeking help is not a sign of weakness — it takes courage. Xbaije's support team is always here for you.

Xbaije Self-Control Tools

Xbaije provides all users with a set of effective tools to support responsible play. You can manage these tools directly from your account settings.

Deposit Limit Setting

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately; increasing it requires a 24-hour waiting period.

Session Time Limit

Automated alerts will appear after a set period. You can also enable the option to automatically log out of your account at the end of a session.

Cool-off

Temporarily suspend your account for anywhere from 1 day to 6 weeks. No gaming activity will be possible during this period.

Self-Exclusion

For a long-term break from gaming, activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.

Play History Review

Review your detailed play history, transaction logs, and time records to better understand your gaming habits. A simple way to check in with yourself.

Reality Check Reminder

Pop-up notifications will appear on screen at set intervals — reminding you how long you have been playing and how much you have deposited.

Budget Planning and Financial Protection

One of the most important aspects of responsible gaming on Xbaije is sound budget planning. Only use funds from your "entertainment budget" for gaming — money you can afford to lose without it affecting your daily life.

  • Set your monthly gaming budget in advance And do not deposit a single BDT beyond that limit.
  • Never use money set aside for essential expenses on gaming — Keep money for rent, groceries, and education separate.
  • Set aside a portion of your winnings separately — Rather than putting all your winnings back into play, withdraw some of it.
  • Don't make decisions on impulse after a loss — The thought "one more round and I'll break even" usually leads to greater losses.
  • Set a weekly limit on your mobile banking or e-wallet To prevent any further deposits from being made.

Remember, financial awareness is at the heart of responsible gaming. Xbaije is here to help you build that awareness.

Protection of Minors

Xbaije strictly prohibits anyone under 18 from participating in gaming. Age verification is mandatory at registration, and any account flagged as suspicious is subject to immediate investigation.

If you have children or teenagers at home, take the following steps:

  • Enable parental controls on your device.
  • Never share your Xbaije account password with anyone.
  • Keep a separate PIN for your mobile banking or e-wallet app.
  • Always log out of your account when you are done.

If you discover that a minor has used your account or accessed Xbaije, contact our support team immediately.

FAQ

Yes, on Xbaije you can activate a Cool-off or Self-Exclusion at any time from your account settings. It takes effect immediately, and your account cannot be reactivated before the selected period has ended.

No. Reducing your deposit limit takes effect immediately, but increasing it requires a minimum 24-hour waiting period. This rule is designed to protect you from making impulsive decisions.

Reach out directly to Xbaije's support team. You can also turn to a family member or a trusted friend. Speaking with a professional mental health counselor is often the most effective step you can take.

Not at all. Responsible gaming means enjoying yourself while staying in control of your budget, time, and emotions. You can play regularly, as long as it does not harm your life, family, or financial health.

Xbaije verifies age at registration and applies additional verification to any account that raises concern. If evidence of an underage user is found on an account, it is closed immediately.